All products in this online store come with a 3-days unconditional exchange or return policy upon delivery.

Returned items must be in brand-new condition with their original packaging intact.

Please ensure the product, accessories, packaging, and all accompanying materials are complete; otherwise, returns will not be accepted.

* The following conditions are not eligible for returns:

Items received more than 3 days.

Items that are stained, soiled, or have been washed.

* Important notes for exchanges/returns:

When requesting a return or exchange, please contact us via WhatsApp or leave a message explaining the reason first. For defective items, please provide photos of the flaws along with a written description.

When returning an item, ensure it is complete and properly packaged. Returns will not be accepted if the packaging is damaged or if any parts are missing.

Upon receiving and verifying the returned item, we will issue a full refund for the product.

Shipping costs for returns (both ways) will be borne by the buyer.

In case of any disputes, GoShop with Febe reserves all final rights of decision.